Next Step Living believes that quality customer service is the key to our success, and over 95% of customers would agree.

Get started today

Testimonials

See all of our Yelp Reviews!

Recent customer experience

Customer comments and experiences

Town

Date

They did a great job.

Needham

September, 2011

All has been a very positive experience – Better then most companies. They did a great job and cleaned well!!

Arlington

September, 2011

They did a great job – thank you!  Warren got extra points because he was a Yankee’s fan

Revere

September, 2011

Just keep doing what you’re doing. Keep helping and educate folks on programs that they would not necessarily know about in their neighborhood. The team was very polite and respectful of my space

Dorchester

September, 2011

 They were early, polite, and quick (efficient)

Arlington

September, 2011

 Men were friendly and excellent workers and left the house cleaned after finishing

Arlington

September, 2011

 Very pleasant experience – Team was friendly, and efficient

West Newton

September, 2011

Great company to work with. Mike and his crew were great. Cleaned up and a pleasure to work with.

Needham

September, 2011

Kyle & crew were extremely professional & stopped to take the time to essentially educate me on what they were doing (via my questions)

Arlington

September, 2011

 Worked hard, polite, clean efficient

Natick

September, 2011

 So polite, explained everything, great guys!!

Natick

September, 2011

THANK YOU! At last some energy efficiency that should have all been in place 30 years ago, for everyone across the country. Keep up the wonderful work. Would like to have some more time to chat with them. It was a pleasure to meet them all. They were helpful, friendly, efficient, worked well together. I would highly recommend them to anyone.

Bolton

August, 2011

Your team was perfect.

Plymouth

August, 2011

 You are a very united team, congratulations

Revere

August, 2011

 They were above average an courtesy, appearance, etc.

Sudbury

August, 2011

Very satisfied. Informative – polite, clean up after woods.

Watertown

August, 2011

Everyone was great – from my first phone call. Thanks for being nice, neat, and friendly!

Dorchester

August, 2011

 Great job – Well done, highly efficient

Boston

August, 2011

 Friendly and professional =)

Sudbury

August, 2011

Couldn’t improve job performance and work done on our home – Thank You! Arrived @ 8:30 a.m, left approx 5:30/ 6:00 p.m, stop for one rest approx 20 mins after being in attic for 5-6 hours

Rehoboth

August, 2011

It was a great experience. Great team, work well together.

Salem

August, 2011

Continue the good work I think the team did a very good job; and I thank the whole teams very much

Mattapan

August, 2011

 Very courteous and informative

Ashland

August, 2011

 Worked fast, finished quick, and cleaned up good.

Woburn

August, 2011

Wonderful program – much . They were very friendly and courteous.

Medway

August, 2011

Can not improve on success. Very hard working and professional.

Melrose

August, 2011

I think you are a great organization The team was great. Very professional, and friendly. To whom it may concern I would like to express my complete satisfaction with your NSL installation team headed by John Lanzi, who recently insulated my home. The guys were great. rest on attachment

Dorchestr Ctr

August, 2011

Your employees (all) were quite respectful. Not a worry to have in the home. This was a positive home improve, experience and I can say that does not always happen. Keep up the great work – This will encourage references, I’m quite sure. The workers were courteous and neat – They were a pleasure to have in our home. THANK YOU!

Westwood

August, 2011

Carlos and Pedro are fantastic. Please give them a raise =)

Dedham

August, 2011

You are providing an excellent, much needed service for homeowners. We all have a vested interest in an energy efficient world. Carl and Alex were great. Very professional, yet friendly and thoughtful.

Holbrook

August, 2011

 They were professional, respectful of person & property, pleasant and very thorough. I feel fortunate & very appreciative to have been turned on to this whole process.

Sharon

August, 2011

 John explained everything – was very knowledgeable, friendly, and professional. It was a pleasure to have him and his team in my home.

Needham

August, 2011

 They all seemed to know what they were doing, and wasted no time in doing it. Just wanted to let you know that the men you sent out here were wonderful. Showed up on time – never stopped till they were done. We were impressed.

Marshfield

August, 2011

Very easy process on all levels. Punctual, neat, efficient and accommodating

Marshfield

August, 2011

 Excellent job especially considering the extreme heat in the attic

Dracut

August, 2011

 I was very pleased. The team was efficient, organized as well as, extremely cleaned. There was no mess left.

Worcester

August, 2011

 The young men who came were polite, worked hard and made sure I was happy with the work

Quincy

August, 2011

Nice team to work with. The team was great and polite. Mike is a very nice man.

Chelmsford

August, 2011

 John Brochu & another team member were everything you would want them to be.

Winthrop

August, 2011

We could not be more pleased!! Excellent!! From beginning walk thru to the end of job clean up. Courteous and professional.

Natick

August, 2011

Everyone was helpful and very friendly. Thank you for all your services to our home & family. They were both friendly and hard working. Answered questions. Neat.

Holliston

July, 2011

 Very nice men. On time. We were very happy with them. They cleaned up well when the job was done.

Spencer

July, 2011

 They were both professional and friendly. I would definitely recommend them.

West Roxbury

July, 2011

 They were polite, worked quietly, and cleaned up everything.

Bedford

July, 2011

Keep that team of workers together – they were dutiful, efficient and clean. I could NOT expect anything better. Thank you very much

Chestnut Hill

July, 2011

I would plan on doing business with you in the future to further insulate my home. I will request Mike and Kalu again. The team – Mke, Kalu, and others were extremely professional, courteous, and neat, As well as informative.

Scituate

July, 2011

I was very impressed on how quickly and stress free this job was. THANK YOU!! John and his team were very professional they explained everything did a great job and cleaned up all their mess when they left. I was very impressed.

Shirley

July, 2011

I appreciate that John, Andy and other were flexible, communicated well & above all worked really hard to weatherize our first house! John & Andy were great! Very professional committed to completing the job despite a curve.

Beverly

July, 2011

The only thing I can think of is perhaps you could leave us a list of other services you provide. Great customer experience! Dyle and Yuri really went the extra mile, working long and hard in the heat to get the job done and right.

Grafton

July, 2011

 Very friendly and courteous. Joe, Tim, and the 3rd guy (whom name slipped out of my mind) were great. Punctual, and interacted well w/ neighbors, etc.

Dorchester

July, 2011

 Dyle was very polite & seems to be doing wonderful work with the insulation.

Newton Center

July, 2011

 They were very polite and friendly and also business like. They did the work well and went out of their way to accommodate me.

Acton

July, 2011

 Thoughtful & very careful around the house. Excellent clean-up after the job completed.

Brookline

July, 2011

MELVIN & DARVE – Installers (GREAT WORKERS) Excellent job. Melvin & Darve were quick & courteous, and were careful with my new siding.

West Roxbury

July, 2011

I’m looking forward to you expanding so we can migrate to a more efficient gas furnace. I loved the professionalism, and hard work! It was REALLY hot today!

Medford

July, 2011

Roadmap to easy efficiency

“The service was really helpful. In addition, the report clearly laid out the evaluation and recommendations while also explaining the rationale behind the improvements and estimates. It’s all top-quality.  Great job and great product!!!

— A. Saxena in Brookline, MA

First step to an efficient home

I needed to know where to start and NSL was the perfect place to get the information that I needed to take the next steps.

— Phyllis N. in Woburn, MA

Professional and friendly field team

“I was very impressed with the energy audit. The team was very efficient and courteous and i can’t praise them highly enough. I have already recommended this visit to family, neighbors and friends. Five stars!!!

—R. Lawlor in Tewksbury, MA

Informative and simple

“The process was very easy, my questions were answered. There was no pressure. Worthwhile experience.

— Gail G. in Sutton, MA